Unlocking Sustainability: How People Analytics is Changing the Game

Fatemeh Amiri
7 min readSep 28, 2023

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A Comprehensive Guide to Key KPIs and Strategic Insights

Photo by Daniel Funes Fuentes on Unsplash

You’ve likely come across the term ‘Sustainability’ quite a bit lately, whether it’s been in panel discussions, popping up on your LinkedIn feed, or featured on your company’s page. Essentially, it’s about taking care of Today without messing things up for Tomorrow. Think of it as borrowing the planet from our grand-kids and trying not to break anything while we’re here.

Now, Europe’s really leading the charge on this front. If you’ve been keeping an eye on the news, you might’ve caught wind of things like the European Green Deal. It’s Europe’s grand plan to give the planet a much-needed breather and shoot for a climate-neutral future by 2050. So, businesses in Europe aren’t just hopping on the sustainability bandwagon because it’s trendy, there’s a real push for them.

So it’s not just about hugging trees, well it can be the first step if you want :) But It’s more about ensuring that as businesses grow, everyone gets a piece of the pie, and the societal vibe is more “let’s lift each other up.”

But here’s the twist: What about the people powering these businesses and their Sustainable goals? Enter People Analytics (PA) here.

Think of PA as the backstage pass into the world of your workforce. It’s the magic key that unlocks insights into what makes employees tick, what they want, and how they feel.

As companies gear up to make the world a bit greener and fairer, People Analytics is the tool that ensures the ride is smooth for everyone on board.

After all, a business that gets both the planet and its people is a real winner, right?! Because when you create a sustainable workforce, you’re not only supporting your bottom line but also contributing to societal sustainability.

Intersection of People Analytics and Social KPIs in Sustainability:

As we peel back the layers of sustainability, it’s evident that it’s not just about carbon footprints or waste management. At the heart of a truly sustainable organization are its people — its driving force.

With the rise of People Analytics, businesses have a powerful tool at their disposal to not just measure but also enhance their social impact. This intersection of People Analytics with Social KPIs offers a unique lens through which companies can gauge and elevate their commitment to creating a socially responsible and inclusive environment.

Let’s delve into this intertwining of data-driven insights and the very essence of organizational sustainability:

Diversity and Inclusion

A top social KPI, diversity and inclusion can be quantitatively assessed using People Analytics. Diversity and Inclusion (D&I) is a vital social KPI that determines an organization’s true commitment to creating an environment where all voices are valued, and opportunities are equitably distributed.

With People Analytics, D&I goes beyond just feel-good statements.

By diving deep into employee data, companies can get a real-time snapshot of their workforce’s diversity , be it in terms of gender, ethnicity, age, or other metrics.

For example, consider a tech company we’ll call ‘ComeMit.’ Despite promoting a culture of inclusivity, their annual reports showed a glaring gender disparity in leadership roles. Using People Analytics, ComeMit delved into their hiring and promotion data. They found unconscious biases in their promotion practices, leading to fewer women in managerial positions! With these insights, they crafted a tailored mentorship program, aiming to uplift women within the company, bridging the gap in leadership roles over time. This not only fortified their commitment to D&I but also made a tangible impact on their sustainability goals , proving that a diverse workforce is a resilient, innovative, and sustainable one.

Fair Compensation and Benefits

The debate surrounding fair compensation isn’t new, but with the increasing attention it’s garnering globally, ensuring pay equity has moved from being a ‘nice-to-have’ to an absolute ‘must-have’ for businesses aiming for genuine sustainability. People Analytics acts as a spotlight in this arena, highlighting areas where discrepancies might exist.

Consider another case ‘GreenIT’, a fictitious renewable energy company. They prided themselves on their sustainable operations but faced criticisms over wage disparities. Using PA, they were able to comb through their vast data and identify inconsistencies in compensation across similar roles and experience levels. Surprisingly, they discovered that employees in the same job profile, with comparable experience, had varying salaries. This was particularly evident between urban and remote workers. By identifying this, ‘GreenIT’ implemented a standardized compensation model, ensuring that geography didn’t unintentionally influence pay. The result? A boost in employee morale, a strengthened reputation in the job market, and a significant step toward true social sustainability.

Employee Engagement and Satisfaction

Employee engagement isn’t just about keeping staff content , it’s a direct reflection of a company’s cultural vitality. With People Analytics, businesses can tap into the heartbeats of their teams, measuring sentiment and gathering feedback in real-time.

Consider ‘EasyIT’, a fictitious startup. When their annual reviews started showing a decline in employee morale, they deployed PA tools. By collecting data on team interactions, feedback loops, and even daily computer usage patterns, they identified root causes and implemented programs to re-engage their teams. Now, not only are their employees more engaged, but they’re also actively participating in the company’s green initiatives, intertwining their job satisfaction with the firm’s sustainability objectives.

Learning and Development

True organizational commitment isn’t just about the present; it’s about preparing employees for tomorrow.

‘TrainNow’, a fictional e-learning platform, employed People Analytics to assess the uptake of their internal training programs. They discovered that while technical courses had high participation rates, soft skill courses lagged. Recognizing the importance of holistic employee development for future sustainability challenges, they revamped their curriculum, offering courses tailored to emerging global trends. With PA’s insights, they’ve equipped their workforce with the knowledge and skills to steer the company into a sustainable future.

Safety and Work Conditions

In industries where work conditions can be perilous, PA becomes more than just a tool , it can be a safeguard.

‘ConstructIT’, an example of a construction firm, once faced challenges with on-site accidents. By integrating PA with wearable tech, they could monitor workers’ conditions in real-time. The data revealed patterns leading to certain accidents, allowing them to modify workflows and schedules. This proactive approach has not only reduced accidents but also cemented their commitment to the physical well-being of their workforce , a keystone of social sustainability.

Up to this point, our discussion has primarily revolved around sustainability and its intersection with workforce KPIs. But there’s an even bigger picture to consider. People Analytics isn’t just about gauging employee satisfaction or tracking D&I metrics. It’s a powerhouse that can offer a panoramic view of how businesses operate and, more importantly, how they can be steered towards more sustainable practices.

Let’s dive into these broader insights and discover how PA can be a game-changer in realizing your sustainability ambitions:

Optimized Operations

At its heart, People Analytics is about understanding the dynamics of your workforce to drive better decision-making. One such decision is how to optimize operations to be both efficient and sustainable. For instance, through PA, you can identify patterns in productivity throughout the day. Maybe your team is most active during the morning hours and less so in the late afternoon. With this insight, you could implement a flex-work schedule. This means the office lights go off earlier, computers are shut down, and system gets a break, all translating to diminished energy usage during what would have been regular working hours. Over time, this could lead to a significant reduction in the organization’s carbon footprint.

It’s not just about cutting costs but about carving out a sustainable operational model that aligns with employee well-being and environmental responsibility.

Smart Commute Initiatives

Imagine you’re an executive at a mid-sized tech firm in Berlin. After tapping into People Analytics, you learn that a significant portion of your employees live in the same districts. With this information, you roll out a carpooling initiative, engaging those who join. This decision not only curtails carbon emissions from fewer cars being on the road but also boosts team bonding during commutes. The result? A combination of eco-friendly commuting and happier employees.

Reduced Turnover

Or through your People Analytics team, you identified that a lack of growth opportunities and work-life balance are prime reasons for employee turnover. Responding to this, you introduce a wider sort of training programs and implement flexible work hours. These measures lead to a twofold goals: Decreasing resource consumption and increasing employee satisfaction.

Sustainable Skill Development

Imagine your People Analytics data shows a spike in sustainable consumer preferences. To address this, you understand the necessity for expertise in sustainable supply chain management. Rather than seeking external hires, you decide to invest in specialized training for your existing team. This move not only proves cost-efficient but also sends a clear message about your dedication to both sustainability and employee growth.

In conclusion, the journey to sustainability, fueled by People Analytics, is both rewarding and essential in today’s business landscape. Not only does it make ethical sense, but it also boosts business efficiency, morale, and ultimately, profitability.

As companies find themselves at a pivotal moment, the integration of People Analytics has the potential to transform their approach to sustainability, shaping workplaces that align with the values and spirit of the 21st century.

If you find yourself at a crossroads, grappling with how to merge sustainability with your organizational objectives, let’s connect, I’d be happy to support and exchange.

Thanks for reading, Follow me for more content, Stay fresh, be nice! :)

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Fatemeh Amiri
Fatemeh Amiri

Written by Fatemeh Amiri

People Analytics @ Deloitte/ Ex-CEO @ComeMit | Data Fan| Put-People-First Mindset | AI enthusiast|

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